Tag: work

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general

MSML, what’s next

I briefly mentioned this a few months ago, but I went back to school for a second master’s degree in April. I turned in my final capstone presentation on Sunday, and got back my grade yesterday. That’s one of several reasons I haven’t been writing much, and that’s done, so here we are.

The MBA program I finished last year overlaps the school’s MS in Management and Leadership program with three classes in common. That meant I would have six classes and the capstone project to get a second degree. The basic difference between the MSML and the MBA is the MSML is more soft-skill stuff around leading teams, innovation, and strategy. The MBA is more core business school stuff like finance and accounting, plus classes on project management and a taste of the leadership stuff. I liked the MBA, but figured as a manager of people, I could probably use more leadership work in a structured way.

I’ll be honest: I learned a lot of good stuff in the MSML program, but it was nowhere near as good or as challenging as the MBA. Part of the reason I did this back-to-school thing last year was I didn’t want my brain to go to mush, and crossword puzzles only do so much. I also needed to challenge myself and do something hard that I didn’t think I could do. Taking finance and accounting with absolutely zero background in either was a really big boulder to roll uphill. Getting past that gave me a real sense of accomplishment.

The MSML? Not so much. The most challenging courses were actually deep-dives on a couple of the most tedious classes in the MBA. One of the “tough” classes, Business Acumen, was basically a junior version of accounting, finance, econ, and marketing rolled up into one course. Two of the harder classes, Strategic Management and Change Management, had so much overlap, the papers gave me a constant “didn’t I just write about this?” situation. And this degree had zero math or Excel, but it had two classes that required a recorded presentation, three that involved Powerpoint, and it had a team project.

So, there were two proctored tests, twelve papers total. That includes the capstone, which was pretty eh. In the MBA, the capstone project was really cool. You played this simulation where you ran a business, competed against other players, and then did everything from pitch for venture cap to write a shareholder report, and that was a lot of fun, to be honest. The capstone for this was an annotated bibliography of three sources per class and what we learned from them, which was mostly tedious; then a giant paper on a training plan; then a speech on that paper. A lot of the papers in this class were pure tedium. A lot of people in this program are in HR, so maybe that’s the point.

The one unusual thing about this degree is I ended up working on it in six different countries. I was either cramming for tests or working on papers in Iceland, England, Qatar, India, and the UAE. I particularly remember being up all night in Dubai, sitting in an airport lounge and downing as many free Diet Cokes as possible while pulling articles for that stupid bibliography.

I hate to sound bitter about the experience; I’m mostly exhausted by it. I did learn a lot, although I think quantifying that is a bit out of this silo and bleeding into the Work Jon silo, which I don’t care to write about here. But I did pick up some stuff that will be useful in my career. I guess it just didn’t challenge me enough. I think I really phoned it in here, and part of it was the return to office, along with the travel. I finished the degree in four months, and probably put half the effort into it that I did last year.

Another thing… So, I would not say I was in a great place last year, for various reasons I won’t go into here. And as I worked through that Situation, I also worked hard on the MBA, and the two were very intertwined. So it was surreal sometimes to be sitting in a Hilton in Bangalore which looked identical inside to the hotel I was at in Denver last June, like down to the same paintings on the walls. And I’d be staying up late alone, working on the same kind of papers in the same templates and the same online library and the same learning system, listening to the same albums, and thinking back to last summer and thinking I really don’t need to be thinking about last summer. There’s a much bigger essay about nostalgia that needs to be written in short order, but let’s just say that whole thing was disturbing. And the good news is it is probably so disturbing because I’m in a much better place now and don’t want to be in 2022, or 1992, or 2002, or whatever else.

The big question is what’s next. I feel like this degree has been a big distraction in the way of what I need to be doing. Now I need to dust off the journals and the Scrivener things and figure out what the hell I am doing. I wrote about this in March, and I guess I was really thinking about it at the start of the year, and I was thinking about it last fall. And I need to stop thinking and just type. There are a lot of things in my way, and I need to ignore them, because they are all noise.

On my birthday, I wrote in my personal journal a big, raw, insane state-of-the-union, trying to put down exactly what I wanted to do next, along with a punchlist of what needed to be done to get Atmospheres 2 done, which obviously never happened. There was a lot of confusion and sorrow and anger in that entry. But there’s one paragraph I’ll leave you with, and I think I need to listen to what I said on 1/20:

I need to write. I need to write. I need to get on here every day and push it. I need to work harder. I need to capture everything. I need to riff, and slay, and build, and exercise, and work it out. I have no goal except everything. This is my life. This is what I need to do. There is no alternative.

When Ichiro Suzuki was in little league, he wrote the word “集中” on his glove. Concentration. I need to remember that.

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general

RTO

For the first time since September 13, 2010, I am no longer a remote-first employee. Wednesday was the first day back in the office. Well, it was the first day ever in the office for my job I started two years ago. So things are a bit interesting right now.

As per policy, I can’t talk about my employer, and none of what I say is their policy at all. I speak for myself, etc. I will need to dance around a few things here, so bear with me. I should also go back and explain a bit about why I’ve been doing this for roughly a decade longer than the rest of you.

OK, so when we got here in 2008, I was a commuter. I was actually a long-haul commuter, because I’m in the most northwest part of Oakland, and I used to work in San Jose. This was just under 40 miles, but you would be damn lucky to do it in under an hour. From fall of 2008 until spring of 2010, I did this every day. This was at Samsung, and we technically could not leave the building with our machines, use any sort of USB media, or connect to a company network from outside the building. Work from home was not a concept in the company whatsoever. I think I drove about 50,000 miles in that time period. The good news was podcasts and Audible were first becoming a big thing. The bad news was traffic got progressively worse as the internet boomed.

In 2010, my old boss Joel asked if I wanted to come back and work for him again. I said no, because I couldn’t move back to New York; I’d just bought a house. He said don’t worry about that. Work from home. Name your price. Fly out to New York once a year to eat on the company’s dime and see everyone, but otherwise he trusted me, and when could I start. Ironically, my last day was September 10th, and my first was the 13th. I installed FrameMaker in a VM, cloned the old repo I last touched in 2007, and I was fully remote for the next decade.

* * *

At my old job, it was easy to be remote. Even when we were in the same cube farm, we were largely remote, because we never talked to each other face-to-face. Joel wasn’t into meetings, and most of us sat on an internal IRC server, chatting back and forth on our day-to-day there. We were also way ahead of the curve on using Jira and wikis and all that. When half the team relocated to Boston, we barely noticed. Other than time-shifting three hours earlier to match their hours, I had no problem locking in right away. These were people I’d known for a decade, and we’d practically gone to war together. This was easy.

Well, it was until the company went sideways and everyone left. They decided to do a big “pivot to cloud” thing and I started managing and I was in this weird lurch where people wanted me to drive to Palo Alto all the time, but I’d get there and none of my team was there. I’d waste three hours fighting traffic and get to this corporate campus where everyone had an office and their doors were always shut. The ship was already sinking there, and I won’t go off on a tangent on that one.

So I jumped to the new place two years ago. Once again, I will skim over the details there, but it was fully remote. They FedEx’ed me a laptop and did everything on Zoom and Slack, and I kept powering away just as I did before, even at the same desk with the same monitor and keyboard, which was a bit weird.

* * *

Anyway. While I was gone in Vegas, an email went out, and the company went from a remote-first joint to a mandatory report-to-the-office two days a week, going up to three. There are two sides to this, and obviously as a manager I have to say this is great, and face-to-face collaboration is awesome, and something something synergy. There’s obviously some feelings about having to take time to commute to an office where none of my direct reports work and, like, talk to people. And my schedule was pretty much set up so I would start work at six in the morning, and then quit at maybe three and get a few hours of fiction writing in. It’s been a few years since that’s happened, but now it means a shift to the schedule again. I’ll shut up about this.

Wednesday was my first day back. I took the BART to Embarcadero, went to our new office, and worked all day. And I hate to sound like a return-to-office apologist, but it wasn’t bad. My commute is not horrible. The office is nice. They had lunch. But there were a few specific things that I enjoyed.

First, I have never worked in San Francisco. Honestly, in the 15 years I have lived here, I have probably only been in the city maybe two or three dozen times. I usually have maybe one or two runs into the city per year to go to a museum with an out-of-town guest or whatever. I honestly have almost no geographical knowledge of the city whatsoever. But taking the train there, getting out of the station, seeing all the tall buildings… it gave me a certain rush to feel that I was here. It reminded me of when I was a kid and would go to Chicago and have that sudden feeling that I was in a real city, that there were hundreds of thousands of people around and that things were happening.

Also, as much as I was being a contrarian about how face-to-face collaboration worked, I probably ended up straightening out more stuff before lunch than I’ve fixed in the last two years. But more than that, I need to get out of my head and get around people again. I have had this horrible interpersonal drama I can’t entirely get into, and I think a lot of it is from just ruminating around my condo, not being around people. I think a change of scenery will be good to me. I’m sure I will get sick of this once the trains start to fill up and break down. And I have no idea what to do about the writing thing. Write in the morning? Write during lunch? I don’t know. I’m not writing now, so…

* * *

The bike. So, I bought a bike. I have a choice of commuting to SF or Berkeley. The Berkeley office is closer to my house mile-wise, but it takes like an hour to get there on a bus that stops at every block. The train is ten minutes door-to-door plus the time it takes me to cover the mile or so to the station on my end. But I can bike to Berkeley in maybe a half hour, so that could be a nice way to break things up in the summer. I also got $600 of credit on exercise equipment from work, and that includes buying a bike.

I ended up buying a Cannondale Topstone 4 alloy from REI. I wanted a more commuter-oriented bike, but this gravel bike is honestly a better fit for me, and I like it a lot. Of course, I get it and the temps drop and it rains for two weeks straight. I’ve only had it out a few times, but it’s a great ride and a good way to get exercise and out of my own head a bit. Once the weather is not horrible, I’ll look at maybe going to the office once a week with it, and maybe taking it to the train station if I don’t want to take the bus.

* * *

Seems like there’s more to talk about, but those are the big parts. Sarah’s in Ireland right now, and then Spain, doing family stuff. I am solo for another week. Lots of guitar, lots of writing, I hope.

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general

The Deal (2021 edition)

So. It’s time to write another post like this one from 2010. It’s not LinkedIn official yet, but I’m leaving my current job, and going to a new one. And that’s always a good way to rustle the various nostalgic bits of the brain, especially when as much time has passed as it has with the current employer.

I don’t like to cross the streams and won’t discuss the specifics of either job here. But the old gig is the one I started in September of 2010. And I did a previous tour with this company from 2001 to 2007. So that’s a grand total of almost sixteen and a half years of service between the two, which is insane.

This job started almost on a lark. I was working in Silicon Valley and doing the big commute and wasn’t entirely into my gig. Joel, my old boss, asked me if I wanted to come back. I said nah, I owned a house out here, wasn’t about to move back to New York. He said I could work remote. I said, okay let’s do this, and I was officially a full-time work-from-home worker, ten years before everyone else did the same.

There are two distinct eras to the job, and the nostalgia for the first half is much heavier. I really liked working on my old products, and loved working with Joel and the old crew. All of us who were there from the start-up days had basically gone to war together, and had an entire vocabulary of our own, plus total knowledge of what was where, how things worked, how to get stuff done. We were all introverts, and a decade before Slack became a thing, we all used an internal IRC server for air traffic control and general water cooler bullshitting. Nobody ever used the phone. I didn’t even have a phone; the company gave me one in the Palo Alto office, and then promptly gave my cube to someone else when I never came in. There was a lot of general insanity, a small company running within a giant one, but I really enjoyed that five year chunk of time.

I also liked that it was a strange virtual conduit back to my old life in New York. At that point, half of the team was still at our old office at Bleecker and Broadway, and the other half was up in Boston. But I worked in New York, from Oakland. I time-shifted three hours earlier to match their hours, and kept up with all of the gossip and the general zeitgeist of working for a New York company, even though I technically worked for a Palo Alto company. I went back to New York three times during that first few years, which was always a bizarre deja vu experience. Like the first time, I came into the office at 632, went right back to my old desk, and it had been vacant for the last three years. All of my old files were still in the filing cabinet. It was like I’d never left. And on another trip, I stayed at a hotel a few blocks from my last apartment. I’d walk the same exact route from the Lower East Side to the office, and it felt like I had traveled time back to 2006.

The parent company got bought out by venture cap, and everything shifted after that. Pretty much the entire team left. I got moved to another team in Palo Alto, and a new product, but I still had the old product. But we went through a big “push to cloud” where the old product was put out to pasture, and I spent much less time on it. I also started managing people, and working on this new cloud thing. I really missed my old team, and 2015 was an extremely depressing year for me.

I probably shouldn’t go into any details of the second half of my tenure. I started managing people, and loved doing that, up until the point when I had to start doing layoffs. That’s brutal, and the only thing worse than firing people who have been very loyal is getting invited to random meetings with HR and not knowing if it’s to fire people or to get fired yourself.

Anyway, don’t want to get into that stuff.

One of the things I have liked about my work situation is that the time-shifting means I have a few hours in the afternoon to write. And I pretty much floundered and was not consistent in my writing in the 00s, and figured I needed to focus and get more regular writing done after I took this gig. I’ve published twelve books in that time, and 30-some articles, plus everything written here and in other random places. I’m not sure what my work schedule will be like in the future, and I think I’m done with this constant grind of trying to publish a book every year.

The new job is in San Francisco, but given the situation, I’ll still be home until at least the fall, and I don’t think any of us are ever going to be back to five days a week in the office. (Famous last words.) The big weird thing about this job will be that I don’t switch desks. I’ll still be in my home office, have the same chair, same monitor, same keyboard. I’ll just be swapping out my old Lenovo for a new Mac. And what’s weird about that is it’s identical to the Mac I have at home.

What’s also strange is that in the pandemic, there’s no goodbye. I mean, no cake, no lunch, or anything else. I’m not big on goodbyes, and I’ve hated that I’ve have to force myself to end conversations this last week without saying “talk to you later.” But my boss is in the UK. My workers are in the midwest, the east, and India. My teams are scattered. There would be no lunch at Chotchkie’s and gift card to Starbucks, even if we were allowed to eat in restaurants. I just realized the other day that I have never physically met any of the people I currently manage. Sarah said the other day, “I feel so bad you talk about N__ and A__ every day and I never got to meet them!” And I said, “well, neither did I.”

Anyway. Old job ends on the 10th, and new one on the 15th. So I get a four-day weekend to FedEx computers back and clean out behind my desk to redo the cables and maybe sleep a bit. Then on to the next era. Should be fun.

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general

Death of an office

I found out about this a bit ago, but my old Samsung office was bulldozed and replaced recently, which is strangely nostalgic. I took an electronics class last year with a guy who worked at the architecture firm that did the new building, and heard all about the grand scrape and replacement.

I started working there in the fall of 2008, when Silicon Valley was very different. It was only a few years ago, but it was after the crash, and nobody was hiring. Traffic has nearly doubled in the last five years, and this was before that boom started. I was living in LA when I got hired at Samsung — I’d been spamming out resumes for months, and it was one of the few pings I hit. Tech writers are usually last in/first out, so it wasn’t easy landing something then. But I did, and I moved to South San Francisco, and started the 101 commute every day to San Jose.

Prior to moving here, I had specific mental images of Silicon Valley, mostly formed by living far away from it, romanticizing the idea of working in the heart of the technology world. Twenty years before, I idolized these Bay Area companies like Apple and Sun and NeXT and Silicon Graphics, and thought about what it would have been like to work in one of those office parks in Palo Alto or Mountain View. And I’d been in the Bay Area twice for work related things, once in 1996, and again in 2006. Both times, I remember driving on the 101 and seeing the big headquarters of these tech giants and wondering what it must be like in those buildings, hacking code or plugging wires into servers in an air-conditioned machine room.

When you spend time in San Jose, you see the obvious new construction, the giant glass and steel buildings that have popped up everywhere. It seems like half of them belong to Cisco, and the other half belong to companies you’ve never even heard of. Because a company like Fujitsu might make the hard drive, but a dozen other companies made the little pieces or sensors or wrote the patents for the storage technology. I eventually learned a little more about these companies, either because I had coworkers who came from them, or because everyone had this ubiquitous cartoon map of Silicon Valley with icons of every big tech firm on it.

What fascinated me more was the layer under that layer, the old San Jose, the scraps and remains of the city from the Seventies and earlier. You’d occasionally see little bits of it peeking through: a Chinese restaurant that never remodeled; an apartment building that never got gentrified into condos; a back side of a building that never got repainted. I had a strange nostalgia for this era I never saw, like when Atari was still king and still had factories in Sunnyvale cranking out 2600 consoles. Or there used to be plenty of computer stores, back when people wire-wrapped and hand-built their 8-bit machines from bare chips and boards. I’d see vestigial pieces of that, like when I’d go to Fry’s Electronics and see more than just shrink-wrapped Dell Laptops for sale.

So Samsung, or at least the division I worked for, was in this series of brick buildings on First and Tasman that looked like every generic two-story medical office building built in 1974 you’d find in a Chicagoland suburb. There were three near-identical buildings: a big one with a lunch room, conference areas, and a reception hall full of display cases of new technology Samsung invented or whatever. Then there were two other buildings, totally identical, of just offices. I worked in one of those.

My building was shot. It looked like this old Seventies Silicon Valley, with wood trim and bright red brick and a vibe that screamed 1978. And I don’t think anything had been updated since then. No two acoustic ceiling tiles were the same shade of yellow, and the desks looked like they had been hauled out of a storage facility from the Mad Men era. I later found that management of the various Samsung labs took great pride in how little they spent per employee, each one trying to get as low of a per-seat investment as possible to maximize profits.

I basically lived in that office for the year and a half I worked there. I’d go in early to beat the traffic, and often end up stuck at my desk until well after dinner, or later. I was close to the dozen or so people on my team, because we went to war together. We ate every meal together, went to endless meetings, worked on our projects for hundreds and thousands of hours, and spent forever in that dreary, fluorescent-lit cube farm.

And then I left. I got another job, which I wrote about here a long time ago. Then I started working from home, and never spent any time on the peninsula or in the South Bay anymore. And I didn’t think much about that place until I’d heard about it being demolished.

The new building is very typical — I feel like Samsung saw the new Apple spaceship campus going up, and said “Oh yeah? Well, check this shit out…” and threw together their own monstrosity of a headquarters. It’s supposed to be a hip new open-concept thing, and it looks like an East German propaganda headquarters. The building takes up every square inch of the footprint of the old place. I always think of SV campuses as having a laid-back look with landscaping and thick green lawns and big parking lots and trees, then the building, a hundred or two feet from the road. But this is like inches from the sidewalk. And the last thing you’d want there is an open plan, because everyone spends all day screaming in Korean on their speaker phones.

And it’s weird, but some of the strongest memories I have of that place are pacing around that parking lot on my cell phone. I could never take calls at my desk, so any time anything important happened, I went downstairs and walked around the lot with my phone in hand. Like I remember talking to my dad when my uncle Mike died, and I have vivid memories of that conversation, walking back and forth among the sea of identical Hyundai cars. I also remember sneaking out to have phone interviews with other companies when I was planning my escape. The parking lot is now gone, but every other building on the street has the old layout, which makes the new building look even more strange.

I was also talking to a coworker about the fate of our team. We worked on a developer program for a phone OS that does not exist anymore. The site is gone, the team is gone, and every trace of every thing we shipped has vanished from the web. I don’t think anything of consequence was ever developed from our SDK. The entire division is technically gone, since Samsung Telecommunications America merged into Samsung Electronics America. Ultimately, this happens with everything in life. But it happened so fast here, and that’s par for the course.

Above all, I’m mad I didn’t find out about the demolition. I would have loved to take a few swings at that place with a sledge hammer. Oh well.